Fire damage cleaning
Fire damage cleaning across Edinburgh.
Smoke, soot, heat damage, residue, and the smell that keeps coming back. We put you in front of vetted specialist teams who cover Edinburgh, including firms that deal with your insurer directly.
Vetted Edinburgh specialist partners · No markup on their price · Mon to Fri 9 to 5 response within the hour
What it is
What fire damage cleaning covers.
Fire damage cleaning is the specialist removal of smoke residue, soot and heat damage after a fire, however small the fire was. Smoke travels much further than the burn area. It gets into fabrics, carpets, wall finishes, ceilings, ductwork, behind fittings and into the building fabric itself.
In a tenement it also travels up the common stair. A pan fire in one flat can leave three others smelling of it for weeks, and the flat that never caught fire still needs the work done before anyone will rent it or buy it. A property cleaned only at the visible level can look fine and stay unlettable.
The teams we refer this work to use degreasers, dry-sponge methods, ozone or hydroxyl odour treatment, and cleaning of extract fans, vents and ducting to deal with smoke at every level. Most of them handle insurance work directly, including the documentation an insurer asks for.
When you'd need this
When fire damage cleaning is the right call.
Most calls about fire damage come during an insurance claim, once the Scottish Fire and Rescue Service has left and the building has been made safe to enter. The situations below are the common ones.
- Kitchen fire: a pan, an electrical fault, an oven left on. The most common cause of domestic fire damage.
- Electrical fire in a wall, a consumer unit, an appliance or an extension lead.
- Candle or open flame in a living room or bedroom.
- Smoke damage from a fire in another flat on the stair, where your flat never caught but everything in it smells of it.
- Fire in a shared bin store or back green that has smoked out a ground-floor flat.
- Arson, where Police Scotland have released the property back to the owner.
- Tenant-caused fire in a let property where the landlord is making a claim.
- Commercial unit smoke damage where the insurer wants documentation to standard.
The work
What the specialist actually does on a fire-damaged property.
Fire damage cleaning is a layered process. The team works from the structure outward, and from removing contamination toward neutralising odour.
The assessment maps the burn zone, the smoke-affected zone, which is always larger, and any structural concern that needs a surveyor before cleaning starts. Photographs are taken throughout for the insurance file.
Soot and smoke residue removal starts with dry-sponge work, using specialist sponges that lift soot rather than smearing it, across walls, ceilings and hard surfaces. Heavier deposits are degreased with industrial chemistry. Carpets and soft furnishings are assessed one by one: what can be saved is deep-cleaned and treated, what cannot is bagged, photographed and documented for the claim.
Extract fans, vents and ducting have to be cleaned. Smoke settles inside them and keeps re-releasing the smell into the property long after the visible work is finished. Skipping that stage is the single most common reason a flat still smells of smoke a month later.
Odour treatment uses ozone or hydroxyl generators. Ozone is faster and stronger, hydroxyl is safer to run while people are in the property. The team picks based on access and timeline. Both work on the smell itself rather than covering it.
Insurance documentation is produced throughout: scope of work, photographs, itemised disposal, certificate of completion. Where the policy allows it, the team deals with your insurer directly.
- Assessment of burn zone and smoke zone, photographed for the insurance file.
- Dry-sponge soot removal from walls, ceilings and hard surfaces.
- Industrial degreasing for heavier smoke residue.
- Soft furnishings assessed individually, salvaged where possible, documented where not.
- Extract fans, vents and ducting cleaned so the smell stops re-releasing.
- Ozone or hydroxyl odour treatment rather than fragrance.
- Insurance documentation throughout, including a certificate of completion.
Process
From your call to property restored.
1. You tell us about the fire
Quick form, photos of the affected areas if you can take them safely, the cause if it is known, and whether a claim is already open. That detail goes to the team before they ring you.
2. We match it to a vetted team
Mon to Fri 9 to 5 we call within the hour. We name the team we are putting it to and what we checked: public liability cover, and that they produce the documentation an insurer and a loss adjuster will want. We do not assert certifications we have not seen.
3. Site assessment and insurer liaison
The team visits, assesses the property and produces the scope-of-work documentation your insurer needs. If a claim is already open they deal with the insurer directly. If not, they can tell you what your policy is likely to cover before you open one.
4. Work scheduled and completed
One to two weeks from assessment to a cleared property is typical, depending on scope. You get a certificate of completion at the end, which insurers, landlords and surveyors accept as proof the work was done to standard.
Why come through us
Insurance claims are stressful enough.
Mid-claim is the worst time to be juggling three quotes, three scopes of work and three sets of paperwork. We do the matching once, on our side, and hand you one team with the reasons we picked them.
Where a fire on the stair has smoked several flats, one team quoting the whole stair is usually simpler for everyone than four separate jobs on four separate timelines. If your neighbours are in the same position, say so on the form.
The team handles the insurance liaison, but our brief on the front end means they arrive at the assessment already knowing the scope, the timeline and the constraints.
It costs you nothing. The team quotes the insurer or you directly. We are paid a referral fee by them after the job.
Pricing
How fire damage cleaning is priced.
Fire damage work is priced after a site assessment, not off a form. It depends on the size of the burn zone, the size of the smoke zone, what soft furnishings and materials have to be replaced, and how far smoke has got into the extract and ducting.
Most jobs are paid by the insurer rather than the customer. With an active home or landlord policy that includes fire cover, the team quotes the insurer and bills them. You may have a policy excess, which is a fixed amount set in your policy, not a markup from us or the team.
Where the work is not insured, through an uninsured loss, a lapsed policy or a declined claim, the team quotes you directly. We never add a markup.
Our partners
The Edinburgh specialists we work with.
We connect fire damage cleaning customers with three vetted Edinburgh specialist partners, and we pick the right one for each case on certifications, availability and the specifics of the job.
Lead specialist for fire damage cleaning: Vetted restoration and post-build team. Fire work goes to teams that can produce insurer-grade documentation as well as clean: scope of work, photographic record, itemised disposal and a certificate of completion. We name the firm and what we checked when we make the introduction. Public liability cover and the paperwork an insurer will ask for are confirmed before we put a name forward.
Also available: Vetted biohazard and trauma cleaning team and Vetted clearance and heavy-clean team. We check public liability cover, licensed hazardous-waste disposal and background checks before we refer anyone. Waste carrier registration and background checks for occupied homes are confirmed before we make an introduction.
You don't choose the specialist yourself. On our call after you submit the form, we'll match your case to the right partner based on certifications, current availability, and the specifics. You pay the specialist directly. We never add a markup.
Related specialist services
Fire Damage Cleaning cases often overlap with other specialist work.
Specialist cases rarely fit one category cleanly. If your situation involves more than one of the services below, mention it on the form. We'll match you to a specialist who handles both, or connect you with two partners working together.
- Post-build cleaning. A rebuild after a fire needs a full post-build clean once the trades are finished. The same team often carries both stages.
- Severe mould removal. Water used putting a fire out soaks into old plaster and floors, and mould turns up a few weeks later if it was never dried properly.
- Biohazard cleaning. Serious fires with casualties or heavy contamination need biohazard protocols running alongside the soot and smoke work.
FAQ
Fire Damage Cleaning FAQs
Common questions about fire damage cleaning in Edinburgh.
Will my insurance cover the cleaning?
Usually, where you hold an active home or landlord policy that includes fire cover. Smoke and fire damage cleaning sits inside most UK buildings and contents policies. The team quotes your insurer directly and provides the documentation the loss adjuster asks for. Cover varies, so check your policy wording.
How quickly can the work start?
Site assessment is typically within 24 to 48 hours of the team ringing you. Cleaning starts once the insurer has approved the scope, which usually takes a few days. Mon to Fri 9 to 5 we call within the hour of your form arriving.
Why does the smoke smell keep coming back after cleaning?
Because the residue is in the fabric of the building, not only on the surfaces you can see. The usual culprit is uncleaned ducting and extract fans. The teams clean those as standard, then use ozone or hydroxyl treatment on the smell itself. Done properly, it does not come back.
The fire was in the flat below ours. Ours is untouched but it stinks. Is that our claim?
It is normally your own policy that responds first, and your insurer may then pursue the source. The practical point is that a smoke-affected flat needs the same soot and odour work as the flat that burned, and the team documents the source of the damage so your insurer has it.
What happens to fabrics and furniture damaged by smoke?
What can be saved, including clothes, curtains and soft furnishings, is deep-cleaned and treated. What cannot is bagged, photographed and documented for your claim so the insurer can cover replacement.
Do we need a surveyor before cleaning?
If the fire caused structural damage, such as charred joists or a weakened ceiling, yes. The team flags it at the assessment and recommends a surveyor before cleaning starts. Most domestic fires do not need one, and a kitchen pan fire almost never does.
Can the work be done while we are still living in the property?
Sometimes, depending on scope. Ozone treatment needs the property empty while it runs, a few hours per zone. Hydroxyl treatment is safer to run with people in. The team agrees timing that fits the household.
Across Edinburgh
Fire Damage Cleaning across Edinburgh.
The specialists we connect customers with cover Edinburgh, including the 10 areas we serve for end of tenancy cleaning. If you also need a standard EOT clean of the same property, the area pages below cover that side of the work.
Ready when you are
One call. The right specialist. Sorted.
Smoke, soot, heat damage, residue, and the smell that keeps coming back. We put you in front of vetted specialist teams who cover Edinburgh, including firms that deal with your insurer directly. The form below is the fastest way.
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Running total
£149
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One clear photo per room being cleaned, taken from a corner of the room. Kitchen, bathroom, and each bedroom at minimum. If you ticked add-ons like oven or fridge, add a close-up of each. This locks your fixed price.
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£149
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- We email your fixed quote once we've confirmed the details on the call.
- Once you're happy with the price, we book your move-out date by text.
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