Tenant deposit guide

How to get your deposit back in Edinburgh.

Your deposit is held by an approved Scottish scheme, not by your landlord, and a disagreement about it is settled on evidence. Here is how the schemes work, what can and cannot come out of your money, and how to protect it.

Checked September 2026.

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The basics

Where your deposit sits, and why it matters.

Almost every private let signed in Scotland since 1 December 2017 is a Private Residential Tenancy under the Private Housing (Tenancies) (Scotland) Act 2016. Your deposit does not sit in your landlord's account. It has to be lodged with one of three approved schemes, SafeDeposits Scotland, Letting Protection Service Scotland or MyDeposits Scotland, within 30 working days of the tenancy starting. Working days, not calendar days.

The deposit itself cannot be more than two months' rent. Your landlord also has to tell you in writing which scheme is holding it and how to get it back at the end.

When the tenancy ends the money comes back minus anything you agree to. Where you and the landlord cannot agree, the scheme runs a free adjudication and decides the disputed amount on the evidence the two of you send in.

  • Lodged with SafeDeposits Scotland, Letting Protection Service Scotland or MyDeposits Scotland
  • Lodged within 30 working days of the tenancy starting
  • Capped at two months' rent
  • Your landlord must tell you in writing which scheme holds it

What can be deducted

What a landlord can and cannot take out of it.

A deduction has to be reasonable, evidenced and proportionate. A landlord can claim for cleaning only where the property is not returned to the standard of cleanliness the check-in inventory recorded, and for damage beyond fair wear and tear. Nobody can charge you to hand a flat back in better condition than you were given it.

There is a second point people miss in Scotland. A landlord or letting agent cannot charge you fees on top of your rent and your deposit at all: premiums of that kind are unlawful under the Rent (Scotland) Act 1984 as amended. So a clause billing you for a professional clean is not a bill you have to pay. What a landlord can do is propose a deduction from the deposit, with evidence, and let the scheme decide if you disagree.

Fair wear and tear is the deterioration you would expect from ordinary use over the length of the tenancy: a worn patch on a hall carpet after three years, faded paint, small scuffs. It is not a licence to leave grease on a hob or mould in the shower grout.

  • Deductions must be reasonable, evidenced and proportionate
  • Fair wear and tear cannot be charged for
  • A cleaning fee on top of rent and deposit is not chargeable in Scotland
  • Cleaning can be claimed from the deposit only if the flat is not returned to inventory standard

Protecting your deposit

The evidence that wins a dispute.

Read your check-in inventory the day you move in and photograph every room, matching its angles. Do the same the day you leave. Clean to the inventory standard, and if you book a professional, keep the invoice. That is the paperwork an adjudicator asks for, and it is worth more than any argument you can make afterwards.

Cleaning is consistently reported as one of the leading causes of deposit deductions. It is also the easiest one to defend against, because cleanliness photographs well and an adjudicator can see it. Our printable checklist covers every line an inventory clerk checks.

The professional cleaning myth

Do you actually have to hire a cleaner? No.

The standard is simple: hand the property back as clean as the check-in inventory says it was, allowing for fair wear and tear. That is the whole of it. Nobody can force you to hire a professional, and an adjudicator compares condition, not receipts. If you have the time and the energy to clean a whole flat to that standard yourself, our printable checklist walks you through every line, free.

Where a professional clean earns its money is everything around the condition: the hours a full flat honestly takes, an inventory full of photographs your own clean will be measured against, a shared flat where half the tenants have already gone home, and the paperwork. An itemised invoice and a timestamped photo record are ready-made dispute evidence. That is the trade: you are buying time and proof, not permission.

How adjudicators think

What the adjudicator actually compares.

An adjudicator puts the check-in report and the checkout report side by side and reads them room by room. Dated photographs carry the most weight, undated ones very little, and written assertion almost none. The burden sits with the landlord: it is your money, and they have to evidence why any of it should be kept.

Itemisation matters too. A single line reading "cleaning" against a round number does badly against a tenant who can show dated photographs of a clean kitchen and an invoice listing exactly what was done. Ask for an itemised breakdown of any proposed deduction, with the evidence behind each line, before you agree to anything.

  • Check-in against checkout, room by room, is the whole case
  • Dated photos beat undated photos, which beat memory
  • The landlord has to prove the deduction, not you
  • Ask for an itemised breakdown before agreeing to anything

If it goes to dispute

The dispute path, start to finish.

On move-out day: photograph every room in daylight, photograph the meters, hand back every key and note when you did it. If deductions are proposed, ask for the breakdown and the evidence. You are allowed to disagree and to make a counter-offer in writing. A proposed deduction is a claim on your money, not an invoice.

If you cannot agree, raise it with the scheme holding the deposit and do it promptly, because the schemes set time limits. Send your check-in inventory, the checkout report, your dated before-and-after photographs and any cleaning invoice. The disputed amount stays with the scheme while it is decided, and adjudication is free to you, so contesting a deduction you think is wrong costs nothing but the time it takes.

A separate route exists if the deposit was never lodged, or you were never told where it was. You can apply to the First-tier Tribunal for Scotland (Housing and Property Chamber), which can order your landlord to pay you up to three times the deposit, on top of returning the money itself. There is a time limit for applying after the tenancy ends, so do not sit on it.

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What Our Customers Say

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FAQ

Deposit questions

What Edinburgh tenants ask about getting their money back.

Where is my deposit held in Scotland?

With one of three approved schemes: SafeDeposits Scotland, Letting Protection Service Scotland or MyDeposits Scotland. Your landlord has to lodge it within 30 working days of the tenancy starting and tell you in writing which scheme has it.

How much can my deposit be?

No more than two months' rent. That cap applies to a Private Residential Tenancy, which is what almost every private let signed in Scotland since December 2017 is.

Can my landlord charge me for professional cleaning?

Not as a fee. In Scotland a landlord or agent cannot charge you anything on top of your rent and your deposit. They can propose a deduction from the deposit if the flat is not returned to the cleanliness the inventory recorded, and they have to evidence it.

What counts as fair wear and tear?

Reasonable use over time: lightly worn carpet, small scuffs, faded paint. It is not the same as damage or dirt, and you cannot be charged for it.

What evidence do I need to dispute a deduction?

Your check-in inventory, the checkout report, dated before-and-after photographs, and any cleaning invoice. Adjudication is decided on evidence, so the more of it you have the stronger you are.

What if my deposit was never protected?

You can apply to the First-tier Tribunal for Scotland (Housing and Property Chamber). It can order the landlord to pay you up to three times the deposit, on top of returning the deposit itself. There is a time limit after the tenancy ends, so act rather than wait.

Do I have to hire a professional cleaner?

No. The standard is returning the property to the cleanliness recorded at check-in, allowing fair wear and tear. An adjudicator compares condition, not receipts. A professional clean buys you time and ready-made evidence, not permission.

Is cleaning really one of the biggest deductions?

It is consistently reported as one of the leading causes of deposit deductions. It is also the easiest one to avoid: a checkout clean, dated photographs and an itemised invoice give an adjudicator something to weigh.

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